design with consistency

“Consistency is next to godliness.”

-Roland Nord, 2010 (and probably a million times before & since then)

Roland was one of my professors in grad school – my favorite, if I’m being honest. If there is one statement that stuck with me since being in his courses, it’s that one. I quote it often and in almost every aspect of my life, but here I’m talking about your marketing and a simple change you can make to increase your brand’s consistency.

Consistency in your marketing creates recognition. Using the same colors, the same fonts, and the same feeling in your advertising, social media, and documents helps your customers become familiar with your brand. Familiarity is comforting, and humans gravitate toward what is comfortable.


Consistency in your marketing creates recognition.


The visual look of your communications is as much a part of your brand as your logo. If you’re using whatever font you feel like that particular day when creating a new document or advertisement, that underlying branding message from your organization becomes choppy. If you consistently choose the same font(s) and colors, your separate pieces flow together as though they were all created at the same time.

Of course, a graphic designer can help you define a direction and create a style sheet (such as the one pictured below) with a color palette and paired fonts as a part of a brand design. That can be important as you grow, expand your reach, and create more advertising for your business, but it’s not always necessary as you’re just starting out.

design standards help with (say it with me…) CONSISTENCY

The visual look of your communications is as much a part of your brand as your logo.


If you’re just starting out or if you’re just trying to create some consistency in your day-to-day business communications, start by using the same font for your communications. Here are some tips:

  • Choose a single font for now. One that came in your word processing software is just fine; choose one that has a variety of weights (regular, bold, italic) so you can create headings, subheadings, and body text.
  • If you are looking for a resource for free fonts, Google Fonts, DaFont, and FontSquirrel are great options. Just be sure to use a font that is licensed for commercial use and you read the fine print before you put it to use.
  • Make sure the font you choose is clean and easy to read. There are a lot of fun fonts out there, and you might like a lot of them, but keep your focus on what you would want to read if you were given the document you’re creating. Stay away from cutesy or decorative fonts. They have their purpose, but it isn’t here. Here you want to stick with the basics.
  • Consider your audience – do you need to be more formal, or is more casual ok? If more formal, maybe you will want to choose a serif font (these are the fonts with the small lines at the tops and bottoms of the characters such as Times New Roman, Georgia, or Garamond). If you can be more casual, or if the communication will mostly be read on a screen, a sans serif font would be a good choice (these are the fonts with no small lines, such as Arial or Verdana).
  • Be consistent. Use it in all email communications, new documents (both internal and for your customers), and wherever else you can. Make sure your employees know to use it in their communications as well.

Bottom line: don’t stress too much about choosing a font for your organization’s communications. As you grow, you can hire a designer to really dial it in and find a font family or pairing of fonts that speak to your customers and represents your brand’s personality. For now, just make sure what you choose is easy to read and you use it consistently.

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What do you think? Will you be applying any of these tips in your business?
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cover photo credit: pixabay.com user free-photos

5 marketing ideas to make winter feel shorter

Whew! We made it through the holidays, and all that remains is the scattering of pine needles in the carpet. Can we all take a collective deep, cleansing breath together? On three: one… two… three!

In Minnesota, the months of January, February, and March are loooong. They’re typically our coldest months, our snowiest months, and our darkest months. There are no cheery holidays to pull us out of hibernation. It’s mostly grey and slushy and miserable, so we hunker down and wait for spring.

But wait! As business owners, couldn’t we find a way to bring sunshine to those dreary months? I decided to think of some ideas to build community, get people out and spending time together, and get them into your store. Of course, the details will depend on what kind of business/store you have, but here we go!

Ladies’ night

A lot of businesses do sales and events for ladies encouraging them to spend money leading up to the holidays. What about after the holidays? Try hosting some kind of make-and-take hosted at your store. Even if you don’t typically have handmade items in your store, or even if you’re not typically open in the evenings, you could hire a local person to do a wine & painting (or craft & draught for us beer people). That gets groups of ladies out of their homes and into your business with smiles on their faces.

Community over competition

Can you partner with other businesses to do a cool event? Back in November, a local car dealership hosted a “Heels and Wheels” event. Women bought inexpensive tickets (I think they were $20?), and came to the dealership first for appetizers and drinks. Then the dealership staff drove them to various boutiques and shops that had partnered with the event. There were drinks, appetizers, and light desserts at each shop, and the groups had an allotted amount of time to shop at each store. Women loved going out for an evening with their friends, and it got them into shops maybe they wouldn’t have visited without the event. Many of the shops stayed open later than normal just for the event. It was a creative way to get businesses to collaborate and think about community rather than competition!

Or try partnering with a local restaurant or brewery for an event? Is there an aspect of your business you could highlight while offering unique foods? This is great if there’s a new restaurant or bakery that is trying to build their reputation too!

Reward kindness

Dogs at the local animal shelter need to be walked, and when the weather is bad, they have a hard time getting volunteers. Homeless shelters and soup kitchens are also busy and full this time of year. How about offering a reward to people who volunteer? You could partner with the organization of your choice, have some kind of coupon* that the staff stamp or initial to verify, and the volunteer gets a reward for donating their time! Or, do a food drive for your local food pantry or backpack food program and offer a discount in exchange for a donation. (Many organizations prefer cash donations because they can stretch the dollar further, so keep in mind that customers who didn’t bring in a food item can still contribute!)

I recently wrote about a local shop that started a “Kindness Campaign”. Read about that here, then think about how you can do something like it to bring sunshine to your community during the grey months!

Celebrate the cold and snow!

Could you do some kind of promotion with the temp/inches of snow to make the weather a little less painful? Try something like, “If it stays below zero for 3 days, take 30% off…” Or give a free gift with purchase the first time it snows over 6 inches (of course, make sure that gift has your branding on it)!

Family time

What can you do to get families out and spending time together? Kids love crafts, and moms love crafts that happen outside of their house, so could you use your business to get kids doing something hands-on? Build something, create something, DO something! Make sure to put an age range in your marketing, and get some extra helpers for the day too. (Teenagers are a good option here!)

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What ideas do you have? I’d love to hear them! Let’s get through these next couple of months together!

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*I’m going to talk about coupons in an upcoming post… stay tuned!

 photo credit: pixabay.com user MabelAmber